Stars Support. We are proud to have a conscientious and dedicated service team working for you. Our support team is ready to answer your queries 24 hours a day, 7 days a week. General Inquiries. The best place to find answers to game-related questions is in our Help Center.
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It is not prohibited to play at PokerStars from another IP address and everybody can connect to poker room from any device both from mobile phone and personal computer. However, the rules of PokerStars license agreement prohibit the player to intentionally conceal his IP address with the help of additional programs as it is described in details later in the text.
To change your mailing address, log into your Stars Account and follow these steps:. click on Settings;; select Account Details;; click on Address;; enter your new address;; click on Apply.; For security reasons, players are not allowed to change their country of residence themselves. To change your registered country: click on More;; click on Help; click on Open Contact Support Form.
The Stars Group has no control over information available at or through hyperlinked sites. The Stars Group makes no representation as to, and is not responsible for, the quality, content, nature or reliability of any hyperlinked site, or any information available on or through any such sites or websites. The Stars Group provides hyperlinks, if any, to you only as a convenience, and the.
Who can I address this to? We pride ourself on taking player feedback seriously, and if you have any improvement suggestions or ideas, please email our Management Team directly. Please note that every month we receive thousands of emails containing ideas, suggestions and feedback, and as such, we cannot respond on the merits of each one.
I've checked and you're currently connected on an IP address that is within the range that is affected by Geolocation issues. I've performed a session kill on your connection. Please turn your router off for at least 15 minutes and then back on - when it reconnects you will be on a different IP address and this will hopefully not be in the range that's affected. Please let us know if the issue.
PokerStars is an online poker cardroom owned by The Stars Group. It can be accessed through downloadable poker clients for the Windows, macOS, Android and iOS. It is the largest real money online poker site in the world, controlling over two-thirds of the total online poker market. A PokerStars.com online satellite tournament produced the 2003 World Series of Poker (WSOP) champion, Chris.